Find out about CMG, our history and how the business has evolved over the years
Cowan’s of Hemel Hempstead was established in 1972 by Mike Cowan to provide a 24 hour breakdown and recovery service for cars and light vans in the public domain and motoring organisations.
Cowan’s rapidly established a reputation for prompt response times, excellent customer services and expertise in its field. In 1977 we had the opportunity to tender for the lease on Newport Pagnell service area, which we subsequently won. Initially Mike Cowan moved to the new site with one other member of staff. Cowan Recovery Limited (CMG) was formed and later that year we decided to close the base at Hemel Hempstead.
Moving to Newport Pagnell prompted our expansion into the Heavy Recovery sector, and the company quickly replicated the reputation it had made for itself in the light vehicle sector, particularly on police contracts. Cowan Recovery Limited (CMG) changed its trading name to CMG Rescue Services in the late 1990’s. In 2013 the company changed its trading name back to CMG for all its activities.
Over the years we have built the philosophy into our business that just meeting requirements is not an option and exceeding customer expectation is key to our continued development strategy. In recent years we have developed some of the cutting edge facilities within the industry with modern premises to cater for both forensic and accident investigations. Our large fleet of vehicles allows us to cater for everything from a roadside breakdown to major multi-vehicle incidents, with our vigorous fleet replacement program to insure that we always work with the latest vehicles and equipment.
This is only part of the story though; continual training programmes allow our staff to be at the forefront of the industries. We have for many years worked closely with our industries training provider (IVR) and not only are we a registered training provider but have also played a huge part in the development of specialist training courses none more so than the forensic recovery courses.
Our transport department caters for logistical movements both nationally and internationally for all types of vehicles, caravans, plant, agriculture vehicles and equipment, access and forklifts using a variety of vehicles of sizes and capabilities. Our multicar movements run all year round in and out of Europe.
We have a covered transport section moving all manner of specialist vehicles from anywhere to anywhere in any number.
Our operational team work around the clock to give the high quality service levels that our customers have come to expect. In addition, we employ a highly skilled team of Control Centre operatives who deal with a growing network to support our customer base in their requirements. All this is fully supported by our back room teams dealing with finance and administration roles within the business.
CMG – setting the standards